Privacy Policy

Information We Collect

To process your orders and run our store, we collect information you provide, including:

• Your name, email address, and phone number.
• Your shipping and billing address.
• Order and purchase history.
• Account details if you sign up, including via Google sign-in.

We do not store your full card or banking details — payments are handled securely by our payment provider (see below).

How We Use Your Information

• To process, fulfil, and deliver your orders.
• To communicate with you about your order and provide support.
• To manage your account and saved addresses.
• To improve our products and website experience.

Sharing With Service Providers

We share only the information necessary with trusted third parties who help us operate the store:

• Our payment provider (Razorpay), to securely process payments.
• Our courier partner, to ship and deliver your order.
• Google, if you choose to sign in with your Google account.
• Our hosting and database providers, to run the website and store data securely.

We do not sell your personal information to anyone.

Cookies

Our website uses cookies and similar technologies to keep you signed in, remember your cart, and understand how the site is used. You can control cookies through your browser settings.

Data Security

We take reasonable measures to protect your information against unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

You may request access to, correction of, or deletion of your personal information, and you may withdraw consent where applicable. To make a request, contact us using the details below.

Contact & Grievances

For any questions about this policy or your personal data, reach us on WhatsApp at +91 90146 12268 or on Instagram @krta.in. We aim to respond to privacy requests within a reasonable time.